01 / Managed switching
Keep switch configurations current and documented.
We manage ports, VLANs, firmware, configuration backups, network changes, and replacement planning.
Managed networks and endpoints
Keep your network and computers working.
Mankow Managed IT handles the day-to-day work behind business networks and computers: configuration, monitoring, software updates, security controls, troubleshooting, and planned replacement.
Why manage it
Fix recurring problems and keep small issues from becoming outages.
Managed networking gives one team responsibility for configurations, monitoring, changes, and replacement planning. Managed endpoints apply the same routine to business computers, updates, and security alerts.
Services
What we manage and what the work includes.
02 / Managed routing
Keep internet, VPN, and site traffic working as intended.
We manage routes, VPNs, backup internet paths, firewall changes, and work with internet providers when a circuit changes or fails.
03 / Managed wireless
Provide reliable Wi-Fi where staff and guests need it.
We manage access points, coverage, channel use, guest networks, firmware, and capacity as offices and device counts change.
04 / Managed endpoints
Keep business computers current and supportable.
We track devices, install approved operating-system and software updates, monitor health, and handle routine workstation support.
05 / Endpoint security
Detect threats and act on security alerts.
We manage anti-malware and endpoint detection policies, monitor alerts, investigate suspicious activity, and isolate affected devices when needed.
How service starts
Inventory the equipment, fix known problems, then maintain it.
The exact work depends on the office, but the starting process is simple.
- 01
Inventory
List the network equipment and computers, map key connections, and record known problems.
- 02
Set a baseline
Back up configurations, check updates and security settings, and agree on what needs to change first.
- 03
Maintain
Monitor health, install approved updates, handle routine changes, and keep records current.
- 04
Review
Discuss repeat problems, aging equipment, budget needs, and planned work before they become urgent.
Technology experience
Support the tools already in place. Replace them when there is a clear reason.
Experience includes Cisco networking, Ubiquiti UniFi, Auvik network management, and customer-licensed CrowdStrike Falcon endpoint protection.
Cisco, Ubiquiti, UniFi, Auvik, CrowdStrike, Falcon, and related marks are trademarks of their respective owners. References are for identification purposes only. Mankow is an independent service provider and is not affiliated with, sponsored by, endorsed by, or authorized by these companies.
What managed service should provide.
- Fewer repeat problems.Fix the cause instead of closing the same issue each week.
- Current records.Keep device lists, configurations, and support notes ready when they are needed.
- Planned maintenance.Schedule updates and replacement work before failure forces the decision.
Contact
What is not working, or what needs managed?
Describe the office, the problem, or the equipment that needs support. If you prefer, email [email protected] directly.